Fulfillment Mail & Marketing works faster and smarter following investment in all-in-one Konica Minolta package
Full-service print and fulfillment specialist Fulfillment Mail & Marketing has transformed its production environment by integrating advanced printing hardware with intelligent software to create a seamless, automated workflow. With Konica Minolta AccurioPress C14010 Series, in combination with AccurioDashboard and AccurioPro Flux, the operation now enjoys faster processes, greater flexibility, and smarter customer communication.
Patrick Richter
Managing Director, Fulfillment Mail & Marketing
“These systems integrate seamlessly into our operations because they replaced our previous isolated setups, giving us one unified platform for all print and workflow automation processes. In practice, we handle recurring jobs with varying customer requirements. Ideally, we automate these processes to scale them - so that identical requirements can be reproduced efficiently within the workflow - and we achieve this with Flux.”
Turning fragmented workflows into seamless processes
Established in 1989 and based in Elmshorn, Germany, Fulfillment Mail & Marketing provides a wide range of services including webshop creation, graphic and media design, direct mail production, and fulfillment - including pick & pack, packaging, storage, and logistics. As a result, the operation considers itself to be an extended workbench for its clients, which means responding quickly and being highly flexible. In the past bottlenecks were created by having multiple standalone systems that had to be merged into one integrated solution. The operation also wanted to create maximum transparency across all processes and workflows.
Continuous investment in technology
Needing an all-in-one solution, it chose to invest in Konica Minolta AccurioPress C14010 Series in combination with AccurioDashboard and AccurioPro Flux.
Patrick Richter, Managing Director, Fulfillment Mail & Marketing, said: “These systems integrate seamlessly into our operations because they replaced our previous isolated setups, giving us one unified platform for all print and workflow automation processes. In practice, we handle recurring jobs with varying customer requirements. Ideally, we automate these processes to scale them - so that identical requirements can be reproduced efficiently within the workflow - and we achieve this with AccurioPro Flux.”
The solutions power production with hot folders as Malte Transen, Operator, Fulfillment Mail & Marketing, details: “The products support us significantly in our daily business by allowing us to use hot folders, which make our work much easier. This way, we can create automated workflows that spool print data directly to the machines, allowing printing to start right away. He added: “The operation is very user friendly, especially with AccurioPro Flux. It’s quite intuitive to configure everything needed to achieve the desired results. AccurioPro Dashboard is particularly helpful for seeing what was produced each day and which media were consumed.”
Konica Minolta’s all-in-one package
The solutions were supplied by Konica Minolta systems from ITA in Norderstedt. They were installed as the existing machines were dismantled during ongoing production in order to transition smoothly to the new print jobs.
The investment combined AccurioPro Color Manager, AccurioPro Flux for preparing print data, and Accurio- Pro Dashboard, which gives the company a high level of transparency to work more effectively and efficiently in the future.
Says Dirk Schmieg, Head of Marketing and Solution Expert Professional Printing, ITA: “This project is special because it’s not only about Konica Minolta’shardware - the printing systems - but also about the software. That’s what makes it such a complete, all-in-one package.” Adds Patrick: “By implementing the new systems together with the software, we’ve relieved the workload on our IT team. What impressed us most was the user-friendliness of the machines.”
Evolving Operations
Fulfillment Mail & Marketing’s night shifts have been eliminated as a result of the higher availability of the machines. Operators are also benefiting as they can better focus on, and prepare for, upcoming print jobs.
Comments André Statkus, Senior Product Manager for Konica Minolta: “It’s always great to see how customers evolve - how they grow and even reconfigure their machines to improve processes. Our goal was simply to boost productivity and speed even further. By combining our software application AccurioPro Flux and our print controller, we’ve once again managed to increase process efficiency. It’s always rewarding to see how the ideas we contributedaily to product management - and refine together with our Japanese colleagues -come to life in practice. That’s something we’re truly proud of.”
Challenge
- Boost productivity and speed
- Increase process efficiency
- Eliminate bottlenecks
Solution
- All-in-one Konica Minolta support package
- AccurioPress C14010s Series
- AccurioPro Dashboard
- AccurioPro Flux
Advantages
- Faster processes
- Greater flexibility
- Smarter customer communication